Right of revocation

Cancellation policy, right of cancellation

You can cancel your contract within 14 days without giving reason in writing (e.g. by letter, fax or e-mail) or by returning the goods if you received them prior to the cancellation deadline. The period begins on receipt of this cancellation policy, but not before the recipient receives the goods (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not prior to our fulfilling our obligations under Article 246 Sec. 2 in connection with Sec. 1. Para. 1 and 2 Introductory Act to the German Civil Code (EGBGB) and our obligations in accordance with Sec. 312e Para. 1 Sentence 1 German Civil Code (BGB) in conjunction with Article 246 Sec. 3 EGBGB. Sending the notification of cancellation or returning the goods within the due period suffices to comply with the cancellation deadline.

Notification of cancellation should to be sent to:

Chairman: Reiner Tetz
Kleingladbacher Str. 30
41812 Erkelenz
Mail: lanserhof-shop@ilopack.de
Fax: +49 (0)2433 / 2103

Consequences of cancellation

In the event of effective cancellation, the goods and services received by both parties are to be returned and any benefits drawn (e.g. interest) surrendered. If you are unable to return the goods and services received either wholly or in part, or only return them to us in an impaired condition, you have to pay us compensation to the extent necessary if we so require it. On surrendering the goods and services, this does not apply if the impairment is caused exclusively by an inspection made upon them, as would have been possible for you at our shop. In all other cases, you can avoid the obligation to pay compensation for an impairment caused by the proper use of the goods, by not using them as your own property and refraining from undertaking anything that could impair their value. Transportable goods are to be returned at our risk. You have to carry the cost of returning the goods if the delivered goods correspond to the ordered goods, and if the price of the goods to be returned does not exceed the amount of 40 Euros, or, if the price is higher, if you have not yet paid the consideration at the time of cancellation, or not yet made a contractually agreed part payment. In all other cases, returning the goods costs you nothing. We pick up goods that cannot be sent as a parcel. Obligations to reimburse payments must be fulfilled within 30 days. For you, the period begins when you send your notice of cancellation or the goods, and for us, on their receipt.



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