We attach great importance to the protection of personal data. Personal data includes your name, postal address, bank account and email address. We use this information to answer your queries, send you information or deliver the goods you have ordered.
The use of personal data is regulated by the German Federal Data Protection Act (BDSG) and the German Teleservices Data Protection Act (TDDSG), as well as the legal regulations pursuant to telecommunications and media services. You have the chance to object to the further use of your data at any time.
We do not share your personal information, including your address and email address, without your explicit consent. You can revoke this consent at any time. Our service partners, who need to transmit data as a part of processing orders, are excluded from this (e.g. the staff responsible at the shipping company or the staff responsible for processing payments). The amount of data transferred is limited to the necessary minimum in such cases.
You are entitled at any time to free information concerning the data stored on you, including its correction, blocking and deletion. Please contact us at info(at)ilopack.de or by post or fax stating your concern.
Cookies are used in some cases. Cookies are small text files, which are temporarily stored on your hard drive. These files simplify your browsing our website. Most browsers accept cookies automatically. However, you can always change the settings in your browser, if you wish, and use our site without cookies.
We use technical and organisational security measures to protect the data we have on you that we manage against accidental or intentional manipulation, loss, destruction or access by unauthorised parties. Payment data is transferred over a 128-bit SSL encrypted connection.
We save the contract text and send you the order data and our GTC by email. You can also view the GTC at any time here. You can view your past orders by accessing your account.
Collecting statistical information
We collect statistical data on the use of our shop in order to improve our offering. We use the service of Google Analytics to do so. We guarantee that no personal data is transmitted at any time.
We are obliged by Google to publish the following statement: