Privacy Notice

We attach great importance to the protection of personal data. Personal data includes your name, postal address, bank account and email address. We use this information to answer your queries, send you information or deliver the goods you have ordered.

The use of personal data is regulated by the German Federal Data Protection Act (BDSG) and the German Teleservices Data Protection Act (TDDSG), as well as the legal regulations pursuant to telecommunications and media services. You have the chance to object to the further use of your data at any time.

We do not share your personal information, including your address and email address, without your explicit consent. You can revoke this consent at any time. Our service partners, who need to transmit data as a part of processing orders, are excluded from this (e.g. the staff responsible at the shipping company or the staff responsible for processing payments). The amount of data transferred is limited to the necessary minimum in such cases.

You are entitled at any time to free information concerning the data stored on you, including its correction, blocking and deletion. Please contact us at info(at)ilopack.de or by post or fax stating your concern.

Cookies are used in some cases. Cookies are small text files, which are temporarily stored on your hard drive. These files simplify your browsing our website. Most browsers accept cookies automatically. However, you can always change the settings in your browser, if you wish, and use our site without cookies.

We use technical and organisational security measures to protect the data we have on you that we manage against accidental or intentional manipulation, loss, destruction or access by unauthorised parties. Payment data is transferred over a 128-bit SSL encrypted connection.

We save the contract text and send you the order data and our GTC by email. You can also view the GTC at any time here. You can view your past orders by accessing your account.

 

Collecting statistical information

We collect statistical data on the use of our shop in order to improve our offering. We use the service of Google Analytics to do so. We guarantee that no personal data is transmitted at any time.

We are obliged by Google to publish the following statement:

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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